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Hall of Fame
The Global Loyalty & CX Awards Winners 2025
Best Loyalty Program - Financial Sector
Project “Games for Not-So-Small Businesses” | Alfa-Bank
(Russia)
Best Loyalty Program - Telecom Sector
Loyalty program “Being Together” | Gazprombank Mobile (Russia)
Best Loyalty Program – Food Retail
Loyalty program “Share” | Majid Al Futtaim
(UAE)
Best Loyalty Program – Oil & Gas
Loyalty program “YES Rewards” |
ENOC
(UAE)
Best Loyalty Program – Hospitality
Loyalty program “Bonvoy” |
Marriott
(Globe)
Best Loyalty Program - Leisure, Experience & Entertainment
Loyalty program “The Yas Island Annual Pass” |
Miral Destinations
(UAE)
Best Co-branded Card of the Year
“Cashback 1-5-25” Card | beeline & Alfa-Bank
(Russia)
Best Co-branded Card | Bank – Oil & Gas
“CBD Yes Rewards” Credit Card | ENOC & Commercial bank of Dubai
(UAE)
Best Co-branded Card | Bank – Telecom
“Cashback 1-5-25” Card | beeline & Alfa-Bank
(Russia)
Best Cashback Card of the Year
Tabby Visa Card | Tabby
(KSA)
Best Mobile Loyalty Program
Loyalty program “Smiles” | e&
(UAE)
Emotional Connection
Project “Games for Not-So-Small Businesses” | Alfa-Bank
(Russia)
Start of the Year in Loyalty Marketing
Emirates NBD Darna Visa Credit Card |
ALDAR & Emirates NBD
(UAE)
Technology Leader of the Year
Accelera - Solution for implementing loyalty program processing and gamification |
beeline & Accelera
(Russia)
Gamification of the Year
The game “Tower” in application and web versions
| beeline
(Russia)
Best CX in Financial Sector
FAB
(UAE)
Best CX in Healthcare
Project “From Transaction to Experience”
| Medcare Hospitals & Medical Centres
(UAE)
Best CX in Telecom
Mobile App
| beeline
(Russia)
Best CX in Government Services
AMER
(UAE)
Best CX Strategy
Tripster
(Russia)
Best User eXperience
Mobile App
| beeline
(Russia)
Best Complaint Handling
Careem
(UAE)
CX Innovation of the Year
Blue AI: The Smart Lifestyle Advisor” (Transforming Customer Experience)
| Blue by Al-Futtaim
(UAE)
CX Start of the Year
Project “Unified Balance”
| beeline
(Russia)
Customer Journey Map of the Year
Project “UI/CX redesign of clients’ service & money consumption history (detailing ™)
| beeline
(Russia)
Loyalty Solution of the Year
Accelera - Solution for implementing loyalty program processing and gamification |
beeline & Accelera
(Russia)
Vendor of the Year
Dsquares
(Egypt)
Software Integrator of the Year
Accelera - Solution for implementing loyalty program processing and gamification |
beeline & Accelera
(Russia)
Person of the Year in Loyalty Marketing
Suryaveer Singh | ENOC
(UAE)
Loyalty Team of the Year
beeline
(Russia)
The Global Loyalty & CX Awards Winners 2024
Best Loyalty Program - Financial Sector
Loyalty program | Arctic Capital (Mauritius)
Best Loyalty Program - Telecom Sector
Loyalty program “Smiles” | e& (UAE)
Best Loyalty Program – Food Retail
Loyalty program “Share” | Majid Al Futtaim (UAE)
Best Loyalty Program – Non-food Retail
Loyalty program “Club Apparel” | Apparel Group (UAE)
Best Loyalty Program – Petrol Stations
Loyalty program “EmCan” | EMARAT (UAE)
Best Cobranding Loyalty Program
Project “Ingo Ecosystem” | Ingosstrakh (Russia)
Emotional Connection
Loyalty program “Yes Rewards” | ENOC (UAE)
Best Use of MarCom
Project “Analytical CRM platform "Communication Center PSB"” | PSB (Russia)
Best Loyalty Program Marketing Campaign
Loyalty program «Soty» | beeline (Russia)
Start of the Year
Loyalty program “EmCan” | EMARAT (UAE)
Gamification of the Year
Project “Gamification stack of products” | beeline (Russia)
Best CX in Financial Sector
Project “Retail Credit Workflow 2.0” | PSB (Russia)
Best CX in Healthcare
Project “From Transaction to Experience” | Medcare Hospitals & Medical Centres (UAE)
Best Use of Customer Feedback and Insight
Project “Feel what they Feel, Hear what they Hear” | Medcare Hospitals & Medical Centres (UAE)
CX Innovation of the Year
Project “Digital Self-Service Office (Video banker)” | PSB (Russia)
Loyalty Solution of the Year
Accelera - Solution for implementing loyalty program processing and gamification |
beeline & Accelera
(Russia)
Person of the Year in Loyalty Marketing
Paula Thomas (Let’s Talk Loyalty и LoyaltyTV)
CX Team of the Year
Medcare Hospitals & Medical Centres (UAE)
For additional information:
Julia OSMOND
PR-manager, Spectrum350
E-mail:
pr@spectrum350.events
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