NEWS
The winners of The Global Loyalty & CX Awards 2024 have been announced
The jury of the International competition in the field of loyalty marketing, CRM and customer experience management - “The Global Loyalty & CX Awards 2024” announced the completion of voting and named this year’s winning projects. The award ceremony took place in Dubai, UAE as part of the Loyalty & CX Gulf’24 forum.
The list of winners based on the final voting results:

  • Best Loyalty Program - Financial Sector – Arctic Capital Broker Limited (Mauritius).

  • Best Loyalty Program - Telecom Sector – E& (UAE) – Loyalty program “Smiles”.

  • Best Loyalty Program – Food Retail – Majid Al Futtaim  (UAE) – Loyalty program “Share”.

  • Best Loyalty Program – Non-food Retail – Apparel Group (UAE) - Loyalty program “Club Apparel”.

  • Best Loyalty Program – Petrol Stations – Emarat General Petroleum (UAE)  - Loyalty program “EmCan”.

  • Best Cobranding Loyalty Program – Ingosstrakh (Russia) - Project  “Ingo Ecosystem”.

  • Emotional Connection – ENOC (UAE) – Loyalty program “Yes Rewards”.

  • Best Use of MarCom – PSB (Russia) - Project “Analytical CRM platform "Communication Center PSB"”.

  • Best Loyalty Program Marketing Campaign – beeline (Russia) - Loyalty program «Soty»).

  • Start of the Year – Emarat General Petroleum (UAE)  - Loyalty program “EmCan”.

  • Gamification of the Year – beeline (Russia) - Project “ Gamification stack of products”.

  • Best CX in Financial Sector – PSB (Russia) - Project “Retail Credit Workflow 2.0”.

  • Best CX in Healthcare – Medcare Hospitals & Medical Centres (UAE) – Project “From Transaction to Experience”.

  • Best Use of Customer Feedback and Insight - Medcare Hospitals & Medical Centres (UAE) – Project “ Feel what they Feel, Hear what they Hear”.

  • CX Innovation of the Year – PSB (Russia) – Project “Digital Self-Service Office (Video banker)”.

  • Loyalty Solution of the Year – beeline (Russia) – Joint project beeline & Accelera: Integrated solution for loyalty program processing and gamification.

  • Person of the Year in Loyalty Marketing – Paula Thomas (Let’s Talk Loyalty и LoyaltyTV).

  • CX Team of the Year – Medcare Hospitals & Medical Centres (UAE).

Congratulations!
January, 16 / 2024
For additional information:

Julia OSMOND
PR-manager, Spectrum350
E-mail: pr@spectrum350.events
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